August 5, 2026
Sky Elite Rewards Program
Sky Elite Rewards Program
Built on Partnership. Rewarding Commitment.
Great partnerships are the foundation of long-term success.
At Sky Titan, we believe our long-term business partners deserve more than appreciation—they deserve meaningful recognition and tangible benefits.
As Sky Titan continues to expand across Western Canada, we remain committed to investing in the customers who have helped us grow. To provide an even better service experience and recognize our valued partners, we are proud to introduce the Sky Elite Rewards Program.
The Sky Elite Rewards Program provides a clear and transparent membership framework that recognizes customers based on their overall partnership with Sky Titan. As your business grows with us, you may become eligible for enhanced services, priority inventory access, exclusive membership benefits, and additional commercial opportunities.
Membership Qualification
Membership tiers are primarily determined by the customer’s average monthly purchase volume over the previous three (3) complete calendar months.
While purchase volume remains the primary qualification factor, final membership status also considers purchase consistency, payment history, return performance, and overall account standing to ensure a fair and balanced evaluation for all members.
Membership status is not based on spending alone. Each account is evaluated based on overall account performance using the following criteria:
Purchase Volume — 50%
Payment History — 25%
Return Performance — 20%
Overall Account Standing — 5%
Return Performance
Our return performance criteria are designed to reduce unnecessary glass movement and handling throughout our distribution network. Reducing avoidable returns helps minimize the risk of damage during transportation and handling, allowing us to maintain consistent product quality for all customers.
Legitimate returns involving verified product defects or reasonable product-related issues will not negatively affect membership status. However, frequent returns without a valid reason, excessive avoidable returns, or products returned after urethane or adhesive has been applied may negatively affect an account’s return performance.
Payment History
Payment history is based on the consistency and timeliness of payments under the account’s agreed payment terms. Repeated late or overdue payments may affect membership qualification.
Overall Account Standing
Overall account standing considers compliance with Sky Titan’s account policies and the general condition of the business relationship.
Purchase volume remains the largest individual factor, but spending alone does not determine membership status. The program is designed to recognize customers who maintain strong purchasing activity while also supporting efficient inventory movement, responsible return practices, and reliable payment performance.
Service & Pricing
The Sky Elite Rewards Program is designed to reward long-term partnerships through enhanced service, priority inventory access, and dedicated operational support. Membership levels are intended to recognize stronger partnerships through better service—not automatic pricing advantages.
As customers progress from Sky Gold through Platinum and Elite Black, they receive increasing levels of service, inventory priority, dedicated account support, and other operational benefits.
For customers in Sky Bronze and Sky Silver, achieving Sky Gold makes the account eligible for a Price & Account Review. This allows Sky Titan to review the overall business relationship and determine whether additional commercial support, including pricing considerations, may be appropriate.
A Price & Account Review does not guarantee pricing adjustments, discounts, or preferred pricing. All pricing decisions are evaluated individually and remain at the sole discretion of Sky Titan.
Membership Tiers
Sky Bronze
For businesses beginning their journey with Sky Titan.
Typical Qualification
Average Monthly Purchase (Previous 3 Months): Under $2,500
Final qualification is based on purchase volume, purchase consistency, payment history, return performance, and overall account standing.
Key Benefits
- Standard Delivery Schedule
- Standard Inventory Access
- Standard Customer Support
- Monthly Membership Review
Sky Silver
For growing businesses purchasing consistently from Sky Titan.
Typical Qualification
Average Monthly Purchase (Previous 3 Months): $2,500 – $4,999
Final qualification is based on purchase volume, purchase consistency, payment history, return performance, and overall account standing.
Key Benefits
- Priority Delivery Scheduling
- Earlier Access to Inventory Replenishment
- Faster Customer Support
- Digital Membership Certificate
- All Sky Bronze Benefits
Sky Gold
For established wholesale partners who have become Priority Partners of Sky Titan.
Typical Qualification
Average Monthly Purchase (Previous 3 Months): $5,000 – $9,999
Final qualification is based on purchase volume, purchase consistency, payment history, return performance, and overall account standing.
Key Benefits
- Priority Access to Daily Delivery Runs
- Priority Inventory Allocation
- Earlier Access to New Products
- Priority Access to Selected Rare Parts
- Dedicated Account Support
- Physical Membership Card
- Exclusive Member Promotions
- Eligible for Price & Account Review
- All Sky Silver Benefits
Sky Platinum
For high-volume wholesale partners requiring premium operational support.
Typical Qualification
Average Monthly Purchase (Previous 3 Months): $10,000 – $29,999
Final qualification is based on purchase volume, purchase consistency, payment history, return performance, and overall account standing.
Key Benefits
- Enhanced Priority on Scheduled Delivery Runs
- Priority Inventory Allocation
- Early Access to New Products
- Dedicated Account Manager
- Priority Customer Support
- Marketing Collaboration Opportunities
- Physical Membership Card
- Priority Access to Rare Parts
- Rare Parts Sourcing Support
- All Sky Gold Benefits
Priority Access to Rare Parts
When inventory is limited, Platinum members receive priority access to selected rare, specialty, low-availability, and high-demand products, following Elite Black members.
Rare Parts Sourcing Support
Upon request, Sky Titan will make reasonable efforts to source selected rare or specialty products for Platinum members. Product availability, lead times, and sourcing success are not guaranteed.
Sky Elite Black
By Invitation Only
Reserved for a select group of Sky Titan’s most valued strategic partners whose long-term commitment and business relationship represent the highest level of partnership within our distribution network.
Elite Black represents the highest level of partnership with Sky Titan and is awarded by invitation based on overall account performance, long-term business relationship, and strategic value.
Key Benefits
- Highest Logistics & Delivery Priority
- Highest Priority Access to Limited & Newly Released Inventory
- Dedicated Senior Account Manager
- Customized Business Support
- Joint Marketing Opportunities
- Featured Partner Recognition
- Exclusive Elite Black Metal Membership Card
- Annual Elite Black Recognition
- Complimentary Elite Black Crystal Trophy after 12 consecutive months of Elite Black membership
- Selected promotional opportunities through Sky Titan marketing channels (subject to availability)
- Invitation to Exclusive Sky Titan Events
- All Sky Platinum Benefits
Sky Elite Program Benefits
Priority Logistics
Membership levels determine delivery priority, scheduling priority, and operational support.
Higher membership levels receive progressively higher logistics priority whenever operationally possible.
Priority Inventory Access
Gold, Platinum, and Elite Black members receive progressively higher priority access to selected inventory when product availability is limited.
Eligible members may also receive priority access to selected newly released, high-demand, and fast-moving products as they become available.
Where appropriate, Sky Titan may reserve limited quantities of selected products for Gold, Platinum, and Elite Black members to help maintain supply continuity.
From time to time, selected high-volume products, including popular passenger vehicle glass and truck windshields, may be offered through special bulk purchasing opportunities for eligible members.
Inventory allocation, reservation, product selection, and commercial opportunities are determined at Sky Titan’s sole discretion based on product availability, anticipated demand, inventory levels, market conditions, and operational requirements.
Rare Parts Sourcing Support
Platinum and Elite Black members receive priority access to Sky Titan’s rare parts sourcing service. Upon request, our team will make dedicated efforts to source selected right-hand-drive (RHD) vehicle windshields, luxury vehicle glass, specialty windshields, discontinued parts, and other difficult-to-source or limited-availability products through our global supplier network.
This service is intended to assist with products that may be difficult to locate through normal distribution channels, including items with limited market availability or temporary nationwide shortages.
While Sky Titan will make every reasonable effort to source requested products, availability, supplier allocation, pricing, and lead times cannot be guaranteed.
Early Access to New Inventory
Gold, Platinum, and Elite Black members receive priority access to selected new inventory arrivals, newly released products, and limited-availability product launches.
Dedicated Account Support
As membership levels increase, customers receive progressively enhanced account support, operational assistance, inventory planning, and business support.
Quarterly Business Review
Eligible Platinum and Elite Black members may receive periodic business reviews, including purchasing insights, inventory recommendations, and operational planning designed to support long-term growth.
Co-Marketing Opportunities
Selected Platinum and Elite Black members may be invited to participate in joint marketing initiatives, including social media exposure, featured promotions, advertising opportunities, and other collaborative campaigns.
Exclusive Events & Training
Priority invitations to selected product training sessions, factory visits, partner events, and other exclusive Sky Titan programs.
Elite Black Recognition
Customers who maintain Elite Black status for twelve (12) consecutive months will receive official Sky Elite Black Recognition together with an exclusive commemorative crystal award recognizing their long-term partnership with Sky Titan.
Membership Review
Membership status is reviewed monthly using the previous three (3) complete calendar months.
Membership qualification is primarily determined by average monthly purchase volume while also considering:
- Purchase Consistency
- Payment History
- Return Performance
- Overall Account Standing
Purchase volume remains the primary qualification factor. Other evaluation criteria may influence the final membership determination.
Membership Evaluation Guidelines
Meeting the purchase volume requirement for a membership tier does not automatically guarantee qualification. In addition to reaching the applicable purchase volume, Sky Titan also considers the following factors as part of the overall membership evaluation:
Purchase Volume
Based on actual purchases after non-warranty returns and credits have been deducted. Approved warranty claims for confirmed manufacturing defects do not negatively affect membership qualification.
Purchase Consistency
Based on purchasing activity over the previous three months. Accounts with stable and consistent purchasing patterns are generally received a more favorable evaluation than accounts with significant month-to-month fluctuations.
Payment History
Based on whether invoices are paid according to the account’s agreed payment terms. Frequent late payments or outstanding balances may affect membership qualification.
Return Performance
Based on the frequency of non-warranty returns, including customer cancellations, ordering errors, or other returns unrelated to product defects. Approved warranty claims for confirmed manufacturing defects are not counted negatively.
Overall Account Standing
Based on the overall business relationship with Sky Titan, including account compliance, communication, and other relevant commercial considerations.
Final membership qualification is determined through an overall review of each account. Sky Titan reserves the right to determine membership status based on the complete account evaluation.
Membership Principles
The Sky Elite Rewards Program is designed to recognize long-term partnerships by providing enhanced service, inventory priority, operational support, and exclusive member benefits as your business grows with Sky Titan.
Membership levels primarily determine the level of service, logistics priority, inventory access, account support, and program benefits available to each account.
The primary advantages of Sky Gold, Sky Platinum, and Sky Elite Black are enhanced service, stronger inventory support, and higher operational priority.
For customers in Sky Bronze and Sky Silver, achieving Sky Gold unlocks eligibility for a Price & Account Review. During this review, Sky Titan may evaluate the overall business relationship and determine whether additional commercial support, including pricing considerations, is appropriate.
Membership status itself does not guarantee pricing adjustments, discounts, or preferred pricing. All commercial support is evaluated individually based on the overall business relationship.
As your partnership with Sky Titan grows, so do the services, support, and opportunities available to your business.
Thank you for being a valued partner of Sky Titan.
Official Sky Elite Physical Membership Card
Members who maintain gold status or above for six consecutive months become eligible to receive a complimentary official Sky Elite physical membership card.
The physical membership card recognizes long-term partnership and membership achievement within the Sky Elite Rewards Program.
Cardholder Benefits may include:
- Priority member identification during in-person visits and warehouse pickups.
- Access to selected member-only events, product launches, and training sessions.
- Eligibility for selected cardholder-exclusive promotions and special purchasing opportunities.
- Exclusive Sky Titan merchandise and commemorative gifts, when available.
Current membership status and associated benefits are reviewed monthly and determined by Sky Titan’s membership records. Possession of a physical membership card does not guarantee continued eligibility for any specific membership tier or benefit.
Terms & Conditions
Membership tiers, benefits, and program policies are subject to change without prior notice.
Certain benefits may vary based on product availability, operational requirements, geographic location, account performance, purchasing history, and overall account standing.
A Price & Account Review does not guarantee pricing adjustments, discounts, or preferred pricing. All commercial support, including pricing considerations, is evaluated individually and remains at the sole discretion of Sky Titan.
Inventory allocation, product reservations, membership status, and all program benefits are administered at the sole discretion of Sky Titan based on operational requirements and product availability.
Sky Titan reserves the right to approve, deny, adjust, suspend, or revoke any membership tier or benefit if an account no longer satisfies program requirements or is no longer considered to be in good account standing.
The Sky Elite Rewards Program is intended to strengthen long-term partnerships and improve the customer experience. It should not be interpreted as a guarantee of product availability, delivery timing, pricing, or any specific commercial arrangement.
Thank you for being a valued Sky Titan partner.